Maniac Wholesale

CANCELLATION POLICY

If for any reason a customer feels they are not completely satisfied with their order they must send an email to ImCrazyAboutMyHair@Gmail.Com that includes a brief description of their issue, their full name, contact information, and order number given to them after checkout (if applicable).

1. All orders must be canceled within 24 hours after placing their order to avoid additional fees. If an order has already been processed, and the buyer has received a confirmation email for the processing order and shipment a twenty-five dollar ($25) cancellation fee will apply.
2. Once the customer has been confirmed of a refund they must place all UNUSED products back in the packaging box and use the return label placed inside during shipping.
3. Once the returned item(s) have been received a full refund will be issued. Please allow three (3) to five (5) business days for all refunds to be processed.

 

REFUND POLICY

The Hair Maniac offers a money back guarantee if customers are not satisfied with their order. However, some orders may NOT be refunded for a cash refund. A store credit, gift card, and/or exchange may be issued in its place. All Wholesale Orders and Hair Maniac Healthy Hair Growth Product orders are FINAL!

 

• Exchanges: All exchanges are to be for equal or lesser value ONLY. Any remaining balances must be paid in full within FIVE (5) days from the day the exchange process begins or the exchange will be canceled. NO FURTHER REFUND OR EXCHANGE WILL BE ISSUED!

Consumer Agreement Shipping & Deliver:

At this time, The Hair Maniac ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and US Virgin Islands. Additionally, The Hair Maniac ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this website is pass to the customer when the merchandise is delivered to the shipping carrier. All shipping is standard shipping through USPS in local areas. Please allow 5-10 business days for bundles to arrive after shipment confirmation, and 2-3 business before shipment is processed.

 

Information on this website, including product pricing and availability, may be changed or updated without notice. The Hair Maniac reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion including, without limitation, if The Hair Maniac believes a customer(s) have violated applicable law or is harmful to the interest of The Hair Maniac.

We take our customers privacy seriously. ALL information (name, address, card information, etc.) is used stickily on The Hair Maniac website ONLY! NO THIRD PARTY SITES OR ENGINES will collect any data and information used in this webpage. No information entered is saved on this website.